Mrs Price I saw what I thought was a bargain cruise holiday advertised in hays holiday shop window as a special deal . So went into shop and booked the cruise costing £1632.00 for 2 adults . My friend then booked exactly the same cruise on line direct with P&O choosing their own room and paid in total £ 1398.00 so for going into shop to book it cost me £234.00 more for absolutely nothing . So I will not be booking anymore holidays with them in future . I did go back into shop today to say I was not very happy and the reply I got was ( we cannot do anything about it )