We booked a Disneyland Paris holiday with Hays through Julie Painter and the customer service from start to finish was fantastic. Julie was available to talk to night or day, could always answer my questions and went above and beyond to ensure we knew everything we needed to know nefore we went. She truely is a Disney expert. On top of all of this, when my son got taken ill on holiday and had to stay a night in a French hospital, Julie was straight on the phone rearranging our ferry and getting us an extra night in the Disney hotel - both free of charge. This took so much stress off of us and I would definitely book through Julie again.