Rated 1 out of 5 stars
do not take the free upgrade option…
do not take the free upgrade option when booking a cruise with this company.my wife and i booked our dream cruise through Hayes for a p&o cruise ,the day before we are due to leave we get an email saying that you have been upgraded to a better cabin, what a joke !!.
its the worst cabin on the ship that they could not sell so upgrade for free and sell your cabin to someone else . when we said we did not want it they said you have to keep it as the old one has be sold .
my wife suffers for mental heath issues , THIS HAS REALLY SPOILED OUR HOILDAY BEFORE IT STARTS .
DO NOT BOOK WITH HAYES TRAVEL.
4 months ago
Hays Travel has a
1.8
average rating
from
93
reviews
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