Private pick up from airport arranged but nobody there when arrived, ended up asking Tui to help us (you booked flight thru them) who pointed us to a desk. Eventually a coach arrived to take us to destination, only ones on it, clearly forgotten our booking. Mediterranean hotel in Tenerife has been refurbished and acceptable Pool lovely but food always cold. Breakfast awful, cold eggs,beans, etc etc. evening no better. VERY DISAPPOINTING FOR 4\5 STAR.
3 weeks ago
Hays Travel has a
1.8
average rating
from
93
reviews
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