I bought 2.5kg of moringa powder from Health Co on Sunday 30th June. The next day I got an email with a tracking number from Australia post. The package only had to come from 150km away, so when I hadn’t arrived by Friday I went looking. Australia post had no more info other than receiving the notification from Health Co. The following Monday I checked again. Still no update. I emailed Health Co twice Monday with no response. I tried calling the 1300 number on the email. There was no answer, there wasn’t even a message bank greeting to suggest who you have called. It just timed out like it was the 1990’s. Finally I rang Australia post. They couldn’t tell me anything about the package despite having a tracking number. Turns out it was a manifest number and could have been for multiple orders according to them. Miraculously the next morning my order was delivered with a different tracking number. All is well that ends well but the communication from Health Co was none existent. Good product and a good price. Customer service could do with a shake up. I’ll potentially order from them again, I just hope this review sorts out a few shortfalls. As long winded as it is.