HELLO FRESH HAVE LITERALLY STOLEN MONEY FROM MY BANK ACCOUNT AT 3am TODAY… I have not reactivated my account which hasn’t been used since last year when it was cancelled due to diabolical service and I DID NOT ORDER anything! Your chat agent is a liar and I am disgusted at this whole scenario!!! In reply to your response to this below you obviously did not read my review. I have not used hello fresh since last year and it was cancelled so there was no automatic reactivation due… you still had my payment details from my previous account which I cannot delete and it was pure theft in the hope I would accept your rubbish service. The money and so called reactivation happened this morning at 3am when I was fast asleep. When I attempted to change the recipes that you’d stolen money for it stated that I could not edit them as that option ends at midnight last night (3hrs before you actually illegally ordered on my behalf)…this is disgusting behaviour..you have not only stolen but lied and used my details without permission and trained your staff to manipulate, lie and bully customers into paying for items they did not want. Your recipe boxes come with missing or the wrong ingredients and instead of issuing another box you offer discounts than cannot be used until more boxes are ordered. This is why I cancelled all future orders and deactivated my account with you last year. This is despicable and so it appears from responses to my rant on Facebook that you are doing it to hundreds of others too! You should be ashamed of yourselves!