Randy Kauk is an awesome provider who takes the time to explain treatment decisions, is very down to earth and above all, speaks to me, not at me or down to me. Her down to earth demeanor is disarming; and this comes from someone who basically lost all faith in the Healthcare system especially regarding psychiatry. Furthermore she is in a class of her own when it comes to communication and assistance after the appointment. When the pharmacy didn't receive an order for one of my medications, I messaged her after business hours and she had responded by the time they opened the next morning. This is unfortunately not common, especially in telemedicine. If you are considering trying video visits for your psychiatric treatment, and want to be treated respectfully by a provider you can count on, you absolutely want to book with Randy Kauk.