Login
Start Free Trial Are you a business?? Click Here
Val
Ubers' Customer support is horrible. I have been an outstanding driver for Uber since 2016 and I am appalled by the customer care for this company. I cannot even begin to explain how many times I had to go through multiple agents to help me with an issue. One time, one of them couldn't update my vehicle properly, wasting a WHOLE day of earning a living. I am a full-time driver and I take it seriously. In recent events, I am aware of the recording laws in my state and I was just trying to update the information about my dash camera. I had to go through 3 agents because not one of them had the decency to tell me that I was able to go into my settings and update it. All of them literally told me to contact the manufacturer of my dashcam when I stated clearly that I am trying to edit my information to the uber app. I even went as far as showing them a screenshot of what it says on Uber's site about video recording and registering the camera, and still, I had no proper compliance. The majority of the agents have no clue what the guidance rules are for uber nor understand proper English. Please do something about this
2 years ago
Read Uber Support Reviews
Uber Support has a 1.1 average rating from 1,409 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial