I'm an uber driver and the support team is absolutely atrocious. They lie and say whatever they need to just to get you off the phone and your issue never gets resolved. I had an issue that was supposedly escalated to the risk team and the risk team never reached out to me. I called and followed up and a request was sent to the risk team supposedly for a follow up. Surprise surprise they still never reached out to me. I called and escalated to a supervisor and the supervisor hung up on me and sent a followup email acting like they solved the issue. It's probably hard to instill quality controls over their call centers because they outsource and it shows in the atrocious service you receive. Absolutely ridiculous.