Worst customer service I have ever seen in my life . They don’t care about the drivers who are the backbone of this business . They just care about the % of the money they make on each trip looting the drivers even after the gas prices went soo high . My background check was getting expired and I contacted Uber support 2 weeks before it was getting expired. Customer service told me everything was upto date on my account and I don’t want to do anything from my end . Now it’s 1 week since my account went offline and every single day they tell me they are going to sort this out . Later they told me I have to do my background check again .
Uber customer care including the supervisors and managers doesn’t accept the mistakes they do and take an extra step to help the drivers . I was told that triton needs to send me an email to do the background check . After waiting for couple of days I got fed up and I contacted Triton directly and the answer I got from Triton was surprising! Triton never send an email to the drivers and those emails are supposed to be send by Uber to the drivers . Uber customer care blames Triton meanwhile ..
It’s sure after seeing other reviews here to confirm uber doesn’t care about the drivers . They don’t care even drivers go offline for weeks without income even after they make mistakes.. when I asked for the income loss I had for 1 week with Uber support teams mistake they where kind enough to provide me $25 as a compensation for my living expense for 1 week . I hope Uber doesn’t go bankrupt after proving the $25 compensation as per the policy they had .
1 year ago
Uber Support has a
1.1
average rating
from
1,409
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.