My driver found my lost jacket minutes after I left his car on my ride to the airport in April. He promised to send it back but never did. I contacted Uber support numerous times but to no avail. I really miss my ítem, and would definitely pay to get it back. I don’t think the Uber support ever addressed my issue. It would have been different if he could find it, but I called him within minutes and the driver named Christopher confirmed that he has my item. The Uber support team suggested that I file a police report, which I think is excessive. A simple phone call to the driver from the management team would have likely resolved the issue. Thanks