I don’t understand how can a support team have no clue what we are talking about most of the times. Different representatives give me different answers to any issue that I encounter and none of them is normally even close to the solution. I spend hours talking to them every time and my issue is never resolved until it is escalated to the higher management. The representatives are so poorly trained, i give them information they are supposed to be giving to me. Very poor support from Uber. I am having an issue at the moment, three agents told me the GST number is the issue, spent hours following their lead until their supervisor confirmed it was not the issue, then they suggested a different issue which also turned out not to be it and am still waiting, it’s been days and i am still waiting for them to simply figure out what’s wrong. I don’t normally like to write a bad review about anyone but this has happened too many times already, they seriously and urgently need to improve their support team, some people live off Uber and they can’t afford to wait that long..