Called customer service for Uber eats. After the customer service representative would not resolve my problem. I asked him customer service representative for a supervisor. The first thing they said of course. "The supervisor has the same information we have. I don't know if there's a supervisor here."after asking to speak with a supervisor at least 10 times the representative finally put me on hold came back and said a supervisor will call you back in 10 minutes. But remember there was no supervisor available. I never received my order. I ordered medication that was delivered to the wrong address. The medication ordered could potentially be a danger to children. The app makes it impossible to make the complaint. I should not have to navigate outside the app to make a complaint. Then the supervisor tells me we can give you your $35 back in Uber cash or we can return it to your bank account in three installments. What kind of BS is Uber pulling. They've got these people out here delivering items to the wrong address that could be a potential harm. The customer service representative thanks people are stupid and believe that there's no supervisor on The clock to make a complaint to. Should not take a customer asking 10 times to speak to a supervisor. Here's the kicker the how stage delivered the address to doesn't even fit the description of any house in my neighborhood. Uber so busy advertising on the app but doesn't make it a simple tap on the screen to contact customer service. I would never use Uber ever again for delivery. I can only imagine an elderly person or a child being delivered to the wrong address. After going back and forth asking for a supervisor finally the customer service representative put me on hold. He came back to the phone and said a supervisor will contact you in 10 minutes. At this point I had to remind him not to have one of his colleagues call me portraying a supervisor. Because remember he told me there was no supervisor on duty. But now all of a sudden the supervisors calling me back in 10 minutes. After speaking with the supervisor the supervisor agreed as you know to refund my money. She claims she was making an exception to give me back my money for item I never received. Uber y'all really need to get it together and stop robbing people of their hard-earned money.