Uber is a disgrace despicable company! They lost my business forever! The county I live said Uber is providing rides instead of using the on demand bus. I downloaded the app and it shows my voucher. When I made a ride it does not show. I made and attempt to use the help. It goes nowhere and says I didn't pay for a ride yet. They wanted $40 each way and I am suppose to be paying $1.50. I am lucky I tried it ahead and didn't trust them or I would of gotten screwed with a big charge and it costs $25 just to cancel a reservation. They do not offer any customer service phone help at all! It is outrageous. All they want to do is get money of the misery and backs of others and provide no customer service! It is sickening! They made us miss our doctor appointment and caused us more stress and harm. The county said the voucher still works and they said an email no reply that it doesn't. I called another number it is only south american accented workers who you can't understand. If you ask for help they just hang up on you. Is this the America we want and deserve? Horrible!!!!!!!!!!