I am an uber driver and I work 12 hours a day just to maintain my uber diamond status which gives me access to priority queue access whenever I drop someone at airport. But for past many times I didn't recieve any trips whenever I drop somebody at the airport. I have put forward this complain a lot of times but nobody pays attention to it. Today I called for the same reason their agent lied and said that it is because thrir engineering team is working on it but then he changed his statement and daid that this is because the demand is low. When I asked him to transfer the call to supervioser he told me that the supervioser said that he cannot talk because he is gonna give me the same answer. But upon insisting he transfered me to one of the supervioser who actually gave me the same answer but with some addition of his own he said that uber is not responsible for giving me trips. I should leave the airport if I don't recieve trips from their. And he added another excuse that because their are other diamond drivers in queue that is why I am not getting trips. Now I have 3 answers for the same question. I asked him that their couldn't be 3 different answers to a single problem he said that then this is because of low demand. I asked him to admit that his agent lied but after that instead of accepting he stopped talking. At that point I could clearly her hid couleges talking in the background but this guy wasn't giving an answer. I dropped the call and called again but this time when I asked the agent to transfer my call to supervioser. He said that he is the supervioser and I explained everything to him and after listening he dropped the call I since then I have been calling ubet support to file complain against tgese guys they keep on putting me for half an hour long holds. Even now I am on a hold for 23 minutes. I have no other way to complain cause nobody is ready to hear.