Literally the worst service I’ve ever witnessed, and there’s no excuse considering how big this company is. I recently got back on the app to start driving again but my banking information was very outdated, this would just be a simple fix right? Just update my info right?…WRONG. They disabled me from changing my info for no apparent reason saying it’s “suspicious activity” mind you just after doing a successful face verification to even be allowed access to type the new info. I reached out to support just to get transferred over and over and to receive a final response saying “we’ll get to you in about 48hrs when a representative is available” 2 F*CKING DAYS? the issue persisted so all the money I had made on Uber auto transferred into an account I no longer have access to and I’m still here with no solution. Their system is very flawed and I always run into issues like this for no reason. I say this genuinely with every cell and atom in my body, F*CK UBER SUPPORRT.
10 months ago
Uber Support has a
1.1
average rating
from
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reviews
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