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Anonymous
Messaged uber support because I was being spammed with emails and texts to update my expired drivers license for an account application I never finished setting up years ago. I had to reiterate my request to either unsubscribe me from these messages or just delete the application six different times because the support agent just kept telling me to either update the license or delete my entire account which is the same as my Uber and UberEATS account. Eventually the support agent stumbled on the answer of unsubscribing me but in the same message he told me he couldn't permanently delete my account so he clearly still didn't understand... When I tried to review the service and was typing out my response/the reason I was upset the review box suddenly closed out and I couldn't find any where to reopen it.
8 months ago
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Uber Support has a 1.1 average rating from 1,408 reviews

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Alice, Customer Support

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