The first incident happened. I had two $5 off promo coupons in my account. I called to order food. The promo didnt work. I called Uber. (( I cannot stand their foreign cust serv rep they are so rude)) They swore up and down I didnt have the promos even though I looked at them in my acc for 3wks. She said Ill give u $5 credit and hung up on me. She never did. Calling these ppl to get any help is like calling Jesus waiting for a reply. U will go crazy trying to gt someone to call u bak or to speak to a manager. But I went to look bk unto my acc after speaking to a rep and they were gone. The two $5 promo that I saw in my account for 3wks are now gone. How? Uber lied and said that they cant delete anything out if ppl acc. LIEESSS. So 3days later I called for a ride to my chemo appt. It was $10.94. The driver couldnt find my house. I saw her pull up on the app and she set there. I called uber they hung up on me. I called the lady & she couldnt speak ENGLISH. What happened to hiring bilingual ppl? The lady pulled off. She still got paid and I was left at home w no chemo treatment and $2 that they refunded me. After I called and raised hell for a week ((which they dont like calling you back nor will the agent let a manager know to contact you. At all cost they will hang up on you and not care about taking your money)) made reviews a manager finally called me and gave me 30 credit on my UBER account. Okay Thanks. Im sitting at home because I cant work really I get biweekly chemo and take chemo pills daily. I ended up using the Uber cash for rides and food & it left me at $27 which left me with $3 in uber cash. This whole time Ive been using the Uber Cash it had no problem automatically taking the money from the Uber cash. I go into the app to order food. The order came up to $15 and change. I had about $12 on my bank card. I figured with the Uber cash that I wouod have enough. NO. UBER CHARGED ME 18 for a sandwhich was $7 and fries $4. Service fee $2.99 delivery fee was waived depending on the restaurant. NOW MY ACCOUNT IS IN THE NEGATIVES because uber cash didnt work ALL OF A SUDDEN the used all th3 cash out of my bank which left me in a negative balance of $4 and change and Im being taxed $35 from my bank because of the over draft. How does a $11 and change meal get to $18??? These people are thieves. AT THUS POINT IM DONE WITH UBER AND FOOD DELIVERY APPS. They have these foreign ppl who DONT GIVE A DAMN ABT THE CUSTOMER NOR DO THEY CARE ABT THEIR SERVICE. THEY TAKE UR MONEY AND WONT LET U SPEAK TO A MANAGER. IM literally thinking about taking them to court for my PAIN & SUFFERING