Yes. I was receiving texts and emails from my financial institution saying that Uber tried to get $9.99 from my account. I went to my institution and told them to block Uber from receiving funds. I then continuously received the same texts saying that Uber was declined because I blocked them. I contacted Uber support and asked to be taken off their records completely. They were so incompetent that they kept saying that they couldn't find the charges when I explained in detail that there were no charges because I had them blocked. They refused to delete my information and I finally had to cancel my card in order to quit receiving the emails and texts. Now I have to wait 2 weeks for my card. I will never use their service again for anything. Don't give them your financial information. They will charge you for nothing and you won't be able to get any help from them.