The worst service ever !!!!! We ordered Chinese takeaway to celebrate my friends birthday… restaurant calls me 30 mins later to say that the driver who picked my food cannot be tracked. The restaurant asked me to deal with Uber myself and that she won’t cancel the order nor prepare the food again!!!!! I reach out to Uber, get past the annoying chatbot, reach an agent named Avinash…. Extremely unprofessional!!!!!!!! He barely read my messages, asked me to wait it out and ended the chat abruptly…. The next agent wasn’t of much help, just said that he felt sorry for me!!!!! Like seriously?????? If any random driver can walk into the restaurant and pick up our order and then neither Uber nor the restaurant takes responsibility for it… then what’s the point of this whole thing ??? Why am I the one to stay hungry ??