How do I hate thee Uber. Let me count the ways:
1. When reviewing activities, found a restaurant charge I didn’t make. Not only do I not use Uber Eats, I don’t patronize that restaurant. Unfortunately the charge was over 2 months old. (Didn’t catch it on my credit card statement). Uber refused to refund me.
2. Now I review activities frequently which is how I caught two more bogus charges on my bank statement approximately 2 years after #1. Someone charged rides to my debit card. I rarely use my debit card for ANY transactions so it isn’t tied to my Uber account. Since the charges came right after I completed a transaction using my debit card, I suspect a vendor employee stole the information. What is interesting is that Uber must not have gotten the CVV code when the account was opened. I’ve since read complaints that Uber doesn’t verify account information.
3. Uber indicated the car was 16 minutes away. That time never changed. After 15 minutes I cancelled the ride and had to pay 3 euros for that.
4. Our scheduled ride to the airport literally cancelled about 10 minutes before it was due. The scheduled time was 4am. It was a mad scramble to get transportation. Uber did give me a $50 credit but that was hardly compensation for the circumstances.
6 months ago
Uber Support has a
1.1
average rating
from
1,406
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.