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Sacha Deacon
I placed an order with McDonald’s on 24/5/24 and they messed up the order again!!!! On using McDonald’s virtual assistant I was advised to phone Uber eats when it was McDonald’s fault . On speaking to one of your advisers I only received a refund for the cheapest item when the item that I didn’t receive was certainly not £2.88 . I was asked to stay on the line and do a review which I certainly didn’t feel like doing after getting home late, not receiving all my order, being hungry and having to stay on phone to get a refund which wasn’t adequate anyway . I’m so appalled I’m removing Uber one and my app . The only consolation was that the adviser was friendly .
5 months ago
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Uber Support has a 1.1 average rating from 1,405 reviews

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