Drivers are extremely rude and unprofessional. Online payments were introduced not just in Uber, but on a lot of such forums for a reason. Working in corporate, I get reimbursed for office related travels (including travel from home to the office and office to my house), provided i show reciepts of online payments. While very very few drivers understand when I explain this to them, most Uber drivers demand cash and do not accept rides if the payment is made online and not just that, either force me to cancel or create such a ruckus about it and mostly even resort to screaming. Forget company policy, many people would prefer to use their cards as a matter of convenience, but Uber drivers are exceptionally rude and arrogant when they are not told what they want to hear. Moreover, it is not enough that we pay a lot more on Uber than other travel apps, specially for long distances, Uber drivers also think it is okay to demand INR 100 or more extra. Paying extra is not a problem if drivers have the right attitude about it. And all this I face only in India. Never using Uber in India again.