The recent experience with Uber Eats has been disappointing and concerning. Despite the careful placement of a grocery order, the delivery was fraught with complications. Unfortunately, the assigned driver mistakenly delivered to an incorrect address, prompting a call to rectify the situation. Upon communication with the driver, it was immediately communicated that the recipient is hearing impaired. Despite this, the conversation was abruptly ended, leaving the situation unresolved. In seeking assistance, repeated attempts were made to contact support, totaling six calls. Regrettably, each interaction yielded minimal empathy or understanding towards the unique circumstances faced by individuals with hearing impairments. Despite explaining the situation, support personnel reiterated the driver's attempt to reach out, disregarding the inherent difficulty posed by a phone call for the recipient. The lack of accommodation and understanding exhibited by Uber Eats in this instance is disheartening. The dismissive responses and failure to acknowledge the challenges faced by the hearing-impaired community highlight a concerning disregard for inclusivity and accessibility. Consequently, I cannot in good conscience recommend this service, particularly given the apparent lack of respect demonstrated towards individuals with disabilities.