I got robbed by a Uber driver. Took a late night Uber with my 2 children in the rain from the airport . Uber driver was super weird kept catching him staring and initially wouldn’t let my kids in the car until he got in. However got home didn’t speak to him, didn’t think much of it until few days later saw my account had money missing. Investigated my transactions to discover the Uber driver claimed I had messed up his car, with a vape. I rung up Uber and they said the driver had the right to charge for any mess made in his car. However I was so angry a/ I don’t smoke and my little kids 5 year old don’t either and had both fallen asleep as soon as they got in the car. He was lying so I asked for proof. After been told the charge would stand I the received an email with the picture. I rang back and pointed out I don’t smoke, all my bags where in the back of the car, if I would of made a mess in the car I would of smudged the seat when I got out. further more you can clearly see the that it was rain and you can see the rain drop in the car. This means the broke Uber driver had after I had left opened the door and put rain water in his car took a picture so he could rob my money. you can see the speckle drops on the seat on the picture. I actually feel like the Uber driver has stolen from me , if I stole £100 from someone’s account it would be a crime. After me pointing out that I had seen the pictures the clerk agreed quickly it was rain water and refunded the money. However the weird driver had the cheek to put a low rating after he robbed my account which Uber said they can’t change or contact the driver. People be aware some of these drives can’t be trusted and if I didn’t have the picture investigated I would have been £100 down. Which isn’t great since I had just come from my holiday. Not much customer protection and actually scary to think that the driver took his time to do that. On holiday you have the tendency to spend loads so if I wasn’t so overly cautious with my money would I have noticed the amount coming out of my account?? Wonder if he had done that before ??
5 months ago
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