The Uber support is one of the most incompetent departments I’ve ever come across. Unfortunately, the individuals are not trained enough to be human. They only respond with scripted responses and have no knowledge or understanding of what the driver is requesting. This stops drivers from making money. No issues are resolved quickly. I have contacted support via live chat at least five times and they all have a script to read and recite not caring for the actual concern. Not one agent connected me with a supervisor that I requested for escalation of my very simple issue.
5 months ago
Uber Support has a
1.1
average rating
from
1,405
reviews
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