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Anca
Never received my food,3 different drivers showed on the they will deliver the food. The first driver called straight away and said restaurant gave my food to someone else and she can’t deliver.I was on the app trying to locate the delivery guy while someone from restaurant called to ask if I received it and advice to call uber and ask for the driver. Called and said to wait 10-15 minutes as the driver is near only to find a random pavement picture on the app. Headed to the restaurant and my food was there. No call from second delivery guy nor did he answered my calls (or we are not allowed,in the app had the option contact the delivery person) Paid for food and never received! Customer service not helpful,did not want to cancel the order on the first call and said to call again if I don’t receive they will cancel again-meant time the guy post a random picture and said yes he did follow the rules and tried to contact but never happened. I have videos and picture also screenshots proving otherwise. Scammers! Rubbish rubbish rubbish
4 months ago
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