I scheduled a ride from my home in Maryland to the airport over a month in advance, which was confirmed by Uber. Today (the travel day), without any notice of explanation, Uber cancels the ride. The only option they gave me is to reschedule a ride, but for a higher price. This is theft and a scam (bait and switch), and should be illegal! Also, their phone reps are the rudest people I’ve ever interacted with! They will yell at you, talk over you, and then hang up the phone on you (this happened on multiple occasions, not just to me but also other people I know).