So so disappointing...I m using Uber app since an ages ...and this is what happens to you when you keep trust. On 29/06/2024 i booked my ride from my house to BKC Sofitel ..and it was all normal till I reached to my destination..the moment I asked my driver how much do I have to pay you as I always prefer to make payment in cash ...he said it is already paid in advance & I was shocked because I or anyone else never paid for my trip ...& I checked my phone ..it was showing INR 594.00 FOR THAT trip ..so I told him that it is a mistake from your end you please take money as it is unpaid & I showed the honesty ...and next what happened to me is very shocking. After 2 days when I tried booking my ride..it is showing you haven't paid for the last trip ..clear your outstanding..so basically I. Can't book my ride until I pay again which I have already paid the driver (Ganpat) I tried to contact him & spoken to him he got agree to send the amount back via GPay on that call & now he neither sent me the money back nor he is receiving my call ...this is fraud . UBER can you please look after your drivers ???? How can they cheat your customers like this. Sharing that driver's number here so anyone else can't be at the same place where I m today & of course if UBER can reach out to that guy & show some loyalty to the customer. 8108439535 Ganpat driver ( fraudster) Date of experience: June 29, 2024