7/8/24. The worst customer service ever. They offer the scripted vague dialog which does not offer an explanation or a resolution to problem issues. For some bizarre reason I was unable to purchase a ride and place a food order. Each time I got a response saying 'We've detected a problem and there was an error processing your request'. I followed all the instructions on their website, updated password etc., however the problem persisted. After speaking to a rep named 'Jeff' he informed me that my account was flagged for reasons he couldn't disclose. I'm so upset because I rely on their ride services for doctors visits and food deliveries. I will never recommend this app to anyone. I've been using the app for years and never had any issues until 7/7/24! I'm very disappointed. Uber must do better. They need us to stay in business not the other way around.