Highly recommend never purchasing an Uber gift card! One was purchased for me almost a week ago now, and clearly due to a mistake on their end I've not been able to access the funds. The gift card was sent to the email attached to my current Uber account. For reasons unknown UBER decided to deposit my gift card funds into an Uber account with an entirely different email address attached to it upon going to my email address that I use with active Uber account and opening the gift card. The account that Uber sent my gift card funds to has no [hone number on it and I, of course, can't add my phone number to it due to an error code saying my number is already in use. Even after deleting my Uber account with my phone number attached to it I am still not able to add my phone number to the Uber account holding my gift card funds hostage. Have reached out to customer support several times, and I've had one response telling me I could now add the number, but after being denied this action once again customer service had yet to respond a second time. It's almost as though this multi-billion dollar corporation is knowing running a scam with gift cards purchased with them. Unfortunately, I a, not a billionaire, and this has become a great inconvenience to me! Meanwhile I feel as though I'm being ignored by Uber after seeking their much needed assistance.
3 months ago
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