Unsafe practices. Customer service is horrible and does not value their customers. The driver dropped me off at the wrong location. Refused to listen to me when I told him that I sent a message with specific instructions. He made me get out of the car in the middle.of the road because he had another rider to pick up. Customer service did not care about the issue. And said they their policy did not allow for a refund. But it must allow for compromised Customer safety. I will never use Uber again. This is only about 50% of the ridiculous discussion I had with support. Unbelievable. Use Lift or Turo.