My issues are always specifically with Uber Eats. First of all, no matter how incorrect your order ever is—the support personnel absolutely WILL NOT EVER refund any of your $. You could receive an entire bag of items that are totally different than what you ordered, yet they will still somehow claim that this doesn’t meet the refund eligibility. When you ask to escalate the matter to a supervisor, they advise that you will be contacted by one within 48 hours (which literally never, ever happens). Additionally, I’ve even had delivery drivers leave my food at the complete wrong address and this has been confirmed by GPS tracking on the customer support personnel’s end, but because I was in the middle of a work meeting and unable to physically meet with the driver & had to provide them the PIN code thru message; I was -once again- not eligible for any refund. They wouldn’t even cancel out the tip I had left for the driver who quite literally drove my food to the whole incorrect afdtrss and left it there. I’ve received iced coffee after ordering hot coffee, and of course not eligible for any refund. I’ve also had drivers take 1.5 hrs to deliver my hot coffee (which had of course turned it into cold yuckiness) and not been granted any refund at all. The list goes on and on. I used to always utilize DoorDash which has AMAZING customer service and always provides refunds whenever their drivers or the restaurants screw your order up. But Uber Eats is a bit cheaper, so I got in the habit of using them instead…and I guess now we see how it’s so cheap: they do not offer any real customer support or accuracy guarantee whatsoever. I wish we could ban together and force them out of business until they change their ways.