Uber is a company that thrives on deceptive business practices and convoluted customer service systems. Charging for uber one subscriptions 48 hours before the renewal date and stating that you will not refund the charge if you try to cancel within those 48 hours, due to the disclosure being intentionally hidden in the terms of service, is deceptive to the point of straight up criminal thievery. If you do not explicitly disclose your scummy business practices in a way you know a customer will see it when they sign up, your business is predatory and deserves to be reported to the government and punished to the fullest extent of the law. Additionally, making your customer service nearly impossible to find online and not having a single phone number listed where someone can contact support shows that your intentions are malicious, that you know exactly what you’re doing, and that you have perfected the art of stealing from the middle class. I cannot in good faith allow anyone in my life to give money to a company as money hungry as this one, and rest assured that I will ensure that I never step into a vehicle with an uber logo on it as long as I have another option, regardless of how much that alternative may cost me. If uber has no haters, then I am no longer breathing. I will remember the way you treat customers for the rest of my days, and no apology or monetary compensation could ever change that. I would rather sleep on a curb outside of a bar on a cold, rainy night than pay or let my buddies pay for an uber driver to take my drunk self home. Do not let this company scam you.