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KH
What a nightmare! I wanted a refund of money I mistakenly put on my Uber account, and I got the total runaround through their 24-7 "support" app. Only AI responses. So much for personal care. I've only actually used Uber ride once before, and it was fine. Now I'm nervous about using Uber on my upcoming trip ... a company that has such incredibly poor customer service.
2 months ago
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Uber Support has a 1.1 average rating from 1,405 reviews

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