I've been on this app for almost 6 years soon and it has gotten worse the customer service is of no help! I was on the phone since before 6:10 and hung up on twice then left on hold just to be switched to a automated recording saying there's no one to take calls and that it was after hours who does that?? I wrote a long review on here that for some reason has backspaced out of here Uber is now at the point to where my life has been in danger they are allowing customers to put fake tips just in order to get the food and knowing that the customer is not going to tip that person I got out of bed at 4:00 a.m. drove 45 minutes for a 22 dollar trip over 16 Mi that I was paid $3.06 for but it was discouraging because when I called customer service the rep stated that this customer constantly doing that and that the next time he will have to keep the tips on there whereas there's no way possible this man should be on their platform and better yet he is having the food delivered to the wrong address and I'm in the state at will carry so I was on someone porch in the dark and could have got my life taken and Uber is okay with that they have done nothing with this customer he's still on allowed on this platform they just take it to where I'm not delivering food for them but they're allowing this Uber gets their money from the top from the customer from the beginning still charge me almost half of what I made for a tow that's a $1.75 each they will send you and they charge the customer $3 I got paid a dollar 34 or $10.50 came out of my bank account for those tolls two people have vomited it took over 2 months to even get a cleanup fee even with the picture of the man vomiting inside of my cooler Uber is becoming a joke now unreliable they're all about the money they take over half of what I make cuz they already charged a customer or high amount they then from there charge me if I make $19 they're taking $4 of that so they're getting over half of the money for the trips regardless then when I have you on some type of ridiculous percentage is like they're forcing you to take exclusive trick trips or you will be punished for it if you choose any other Avenue after being on a platform from Years cuz I was a platinum driver for over 4 years and just add it right on I haven't been dropped down to a blue driver I am getting dressed for two dollars and 18 cents but I have to go drive 15 minutes away and then take them for multiple stops for $5.20 for 30 minutes drive away and then a 30 minute drive on your trip it doesn't make sense and I'm getting punished for not accepting with their percentage rating and then be dropped just for doing another part on their platform is ridiculous my status was taken as well as my points and there's no way I make over the points to get to another status but because of this bogus percentage ratings I will never go beyond a blue driver in one way I am now going to post this before it disappear like the other one did that had a whole lot more information at least I'll be able to edit!! I guess it was to much PROOF it WON'T POST!!