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Stephen
They kept ignoring the safety concerns I had brought forward to them about a driver. For context this driver kept accepting and cancelling my journey messing me about. Where as in which time I could have got someone who would actually take my journey. For a safety perspective it was dark out and that kind of messing about anything could have happened to me in that time. I relayed this to Uber and they have ignored me deciding to defend the driver. They have lost me as a customer as I have now deleted my account. If anyone asks me would I recommend Uber I do not and will be saying as such and the reason why. Going to be taking this further as I am absolutely disgusted at the level of service I have gotten with Uber from this.
4 days ago
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Alice, Customer Support

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