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Mohamed Bougrine
Uber are a bunch of thieves the company itself and their drivers. I lost my car lately in a car accident and I m getting uber more than 4 times a day. They are ripping me off. Their drivers cancel whenever they want for no reason and charge me $5,96 cancellation fee everytime their drivers just want to mate an easy $5.96 and cancel on me. also I bought a $30 gift card and while scratching the numbers I have erased a couple so I couldnt use it. I reached out to them and gave them all the info they requested and its been more than 4 days now, they are ghosting me. these are just a very few examples. The more you will use uber the more you will find out how garbage and scammers they are. LYFT on the other hand I have no complaint so far. They are neat. I have posted screenshots of my account so you guys believe me. Look at all the 5.49 cancellation fees from their drivers and also the last cancellation fee was $9.33 and guess what ??? The whole trip cost was supppsed to be $5, and the cancellation fee is twice the price of the entire trip ???? No comments. If you want an advice, don’t walk away from this company, run!!!!!!! Their customer service is ignoring me even about the gift card, I sent a screenshot also to prove it. I m going with LYFT for sure from now on. And as long as my issues aren’t fixed I am not going to stop warning everyone against this crooked company because it was never this bad before.
4 weeks ago
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