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April
They customer service can't speak good English and was very bias and racist on the phone against a disability of a customer .Being rude mocking someone with a disability disorder was very inappropriate and not professional. The customer informed the rep that he couldn't understand the language they were speaking and tried to hold a conversation with a rep that didn't speak English or just intentionally didn't want to speak in a manor to understand. This is unacceptable completely. The reason they are in business is because of people needing a ride .This is suppose to be a legitimate company I believe it needs to be shut down also there trying to up the price for a ride stealing customers money. There needs to be a petition to stop there service point blank. 5 mins away $35.94 this is outrageous seriously.
3 weeks ago
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Alice, Customer Support

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