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WA
Not very customer friendly app. I've been using it for years and the option for us CONSUMERS has been removed. We can't get in touch with a live costumer support. I'm having a serious situation with one of their drivers and they keep telling me to contact him. HE PUT THE WRONG PHONE NUMBER IN YOUR APP!!! My situation: I forgot my phone in his car and called our phone while he was driving away (he knew we forgot the phone.) He picked up the call gave me another phone number and asked me to go to his place (2+ hours away from where he picked me up) to get the phone from him. This app is getting dangerous for us costumers.
4 weeks ago
Uber Support has a 1.1 average rating from 1,629 reviews

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Alice, Customer Support

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