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Anonymous
I had a delivery issue that the items were delivered to the wrong address The driver willingly still delivered them to the wrong address -after even though I had given them thorough instruction that he was in the wrong spot he still proceeded to take the picture and send it to me. I made it ambiguously clear it was not making sense while he was doing this. I said the delivery is the wrong place you need to deliver to this address. After arguing with customer support (who took hours to respond message after message) that he contacted me multiple times to which he never contacted me once-Not a single time they delivered it to this random Address I still got charged honestly WTF is this freak show service? Plenty of clowns in the circus for this carry on. The service is literally gone to the dogs among other recent incidents of drivers just driving off from Taxi collections as well and charging through the nose over the Christmas period and taking cash only for extra passengers it’s gone to the dogs. then when customer were contacted, I was expecting a prompt and professional reply however I got a message at 3 am in the morning to say that they weren’t refunding the money and there was no apology for the language used by their esteemed professional driver. What’s worse I’ve no idea what happened to the food I paid for and some cheeky delivery driver has probably had it on the house No responsibility taken of course by this billion dollar company for a complete BAD Service.
2 weeks ago
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