I can't even give one star, worst to the core in the 1st day of the year. Today, on the first day of 2025, my friend and I booked an auto through Uber. The driver picked us up from the main road instead of the corner where vehicles usually stop. When I checked the fare, it showed ₹54 for the ride from Egmore Metro to the Government Museum, Egmore. However, the driver demanded an extra ₹20–₹30. When I refused, he started ranting and accusing us of supporting corporations while neglecting auto drivers, and he continued blabbering nonsense despite my request to stop and charge only the shown fare. He also insisted that we pay in cash and refused any digital payment options like GPay. Upon reaching the destination, he didn’t drop us at the proper point and argued further. We paid ₹104 and asked for the ₹50 balance, but he claimed he didn’t have change or GPay intentionally. The situation escalated as he started using inappropriate curse words. Thankfully, some bystanders noticed his behavior, intervened, and scolded him, which helped us get out of the uncomfortable ride. Unfortunately, I’ve faced similar issues with other auto drivers booked through Uber, where they demand extra money and behave unprofessionally. I’ve also had another experience where a driver demanded an extra amount, and when I refused, he told me to cancel the ride. I ended up being charged a ₹15 cancellation fee, even though I wasn’t the one who wanted to cancel. Drivers often demand extra money and then refuse to move unless we cancel the ride, leaving us stuck while they remain at the same location for a long time. This is unfair, and I’ve been facing such issues repeatedly with Uber. Please take this matter seriously and address these problems to ensure a better experience for passengers. This is not just about the money but also about safety, especially for female passengers. I request Uber to take strict action against such behavior and ensure better experiences for riders.