I booked uber cab from sector 18 noida to my home in the afternoon today around 4.10 pm. Each driver who accepted the trip I called but each one assured he is on the way. But NONE CAME . THEY CANCELLED THE RIDE AND KEPT ME WAITING. The driver pravesh accepted the trip but the moment I boarded the cab and gave him otp instead of starting the ride he kept idling and got off the cab saying give me two minutes. Then he came back saying his cab is heating i asked if i should drop the ride he kept assuring no worries i will drop you safely. But within two minutes of driving he stopped the cab and again got off. He was on the phone with someone and again restarted the cab n again stopped saying i should not worry and wait. I was with my aged 78 year old mother with mobility problems returning from the hospital. After Waiting for almost 15 minutes he said i should look for another transport. It was way off and i requested him to cancel the ride. He showed me the details saying he has cancelled the ride. It took me one and half hour to get an auto from that place. When i told pravesh that he has cost me too much time and harrassment he became aggressive and came to wards me as if to hit me and started abusing me and my mother. I left the place. I came back home and find I am charged Rs.140. i tried contacting customer support but got only automated response no help no call and the charges still pending.