Uber offered a ride with a wait of 6min which driver cancelled just before arrival time, Uber switched to an offer with 30min wait time which I then tried to cancel immediately but the app does not display cancel options easily and then forces you to accept a 50% charge to cancel yet the remaining wait is now approximately 28min and your options is only to accept to pay 50% charge to cancel or just wait for the ride. Uber needs to rectify this or we need to avoid using Uber.
1 month ago
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