I ordered an Uber ride displayed at €11. Upon arrival, they charged me €21 without me ever agreeing to this higher price. If I had seen €21, I would have chosen another service. When I reported the issue, here is their official response: (“We understand that the final fare of your trip was higher than what you expected. We have reviewed your trip and confirm that the final fare is correct. In some cases, factors beyond our control, such as increased traffic during your trip, roadworks, or unexpected detours, can affect the final price of the trip.”) In plain words, Uber shows a fixed fare, then charges more, and justifies it with traffic or roadworks: this is a deceptive business practice. I strongly recommend using Bolt, Heetch, or any other competitor that respects the displayed fare. Uber has been relying on its old quasi-monopoly, but with such practices, they’re losing it — and that’s a good thing.