I have had success with Herbie's USA on multiple occasions now. Extremely fast shipping and delivery. They offer incredible pricing on the products, especially considering the high quality and tier levels of the genetics. The customer service is top notch, and they personally make it their mission to answer any questions you may have, or to help you find specific genetics you may be searching for. I have been a long time customer of Herbie's (since before they moved to Spain) and I have never been disappointed or had any bad experiences throughout the years. When the USA headquarters opened I was originally worried that there would be issues with delivery and availability, but luckily that has not been the case at all. This is an amazing company and seed distributor. If for some reason your package doesn't arrive or if your seeds don't germinate, Herbie's USA will ship you a replacement order. They do offer refunds if needed, but I can't personally speak on their refund policy because I have never had the misfortune of needing to be refunded. Every single order has been a success. Even during a global pandemic, Herbie's was there fulfilling the needs of their customers. I will never shop anywhere else so long as Herbie's is up and running.