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Peter
Unfortunately the use of DPD couriers lost 3 stars for this review. DPD delivered my first order to the wrong address without checking who they were delivering it to. The delivery was made to a property with a different post code to my property. I had to take out CIFAS protective registration because I was a victim of fraud 6 years ago. The box turned up a day later opened and I then had to return it to Hiplok because the keys could have been compromised and get a second set of locks and wall anchor delivered to the post office because I do not trust DPD. DPD have refused to compensate me for the fee to take out protective registration because according to them I am not the account holder and in turn they refused Hiplok’s request on my behalf. I was also verbally abused and spat at by the person who took delivery of the parcel in my name and threatened with violence by two others. This is the consequence of using careless delivery drivers and flawed processes for delivery (picture of parcel in the door only; shame it was not my door).
1 year ago
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Hiplok has a 4.5 average rating from 206 reviews

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