Oh, how should I start?
I have a photography business company, based in Lake District, Cumbria,UK.
I currently have 2 top gold listings with Hitched. I had 3 not long ago.
The issues I have with them is that unfortunately they started to be extremely unprofessional.
As one of our counties listing expired, we've been kicked out automatically from their website, without any warning that our listing will expire, without any notice that we will be take out. As soon as I called to ask for clarifications, the nightmare started.
I belive I ve upset some people, as they ve started to cover each others back, nobody took the responsabilitate for the mistakes they did.
Instead, they ve started to throw some random prices for renewal of the county that expired.
Please note:
- In June 2023 I've paid £1200 including vat for the top gold package, for a year!
- In July 2023 I've been offered the same offer for another county, same top gold listing.
- In August 2023 I've been offered the following offers:
1. £1604+ vat for 7 months
2. £2267+vat for 12 months
3. £5039 including vat for 12 months.
Now, mathematics are simple, 3 different offers made by our account manager and the head of renewals from hitched.
EXTREMELY UNPROFESSIONAL!!
PLAYING BINGO WITH OUR MONEY AND OUR TIME!
AVOID, AVOID, AVOID.
I have print screens with all the emails from them, if anyone else is interested to find out more.
Please be careful when signing up as a vendor with them!
Costel
1 year ago
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