After shopping online for hours, every day for several days last week for my small business, my cart full of hundreds of items disappeared! When customer service said they retrieved it for me, I was pleased ... until it turned out to be an older cart so I had to cancel the whole order and was told I must start from scratch. I did that tonight, and the same thing happened: as I was checking out, my cart disappeared. Hobby Lobby needs to hire someone to address their website problems if it glitches out like this with a $350 order, and they must train their customer service reps to not throw up their hands and tell customers it’s on them, and they must try again. No, YOU must try better, Hobby Lobby!
3 years ago
Hobby Lobby has a
2.0
average rating
from
396
reviews
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