I bought a small glass cube and didn't notice that one corner was badly chipped. I was in a hurry to make a gift for a friend and quickly etched it only to notice the chip. I understand since it was etched H.L. may not accept the return but the manager (I'm assuming she was the manager) in the Attleboro, MA store said they couldn't accept it because it was etched but didn't answer me when I asked, would you re-sell it if I just returned it damaged? If the store is returning to the manufacture because of the damage, would the etching really be an issue? Anyway, I rarely shop at H.L. I prefer Michael's and really miss AC Moore.